Shoe Care | Pair of Shoes

We ship throughout Israel and the European Union. Orders within Israel are delivered within 3–5 business days. Shipping costs ₪49, and orders over ₪345 qualify for free shipping.

International orders to EU countries are delivered within 3–5 business days and are charged a flat shipping fee of ₪79.90. Delivery times are estimates and may vary during holidays, peak seasons, or due to customs processing.

International orders! Please note that your package may be subject to local import duties and VAT upon arrival in your destination country.

Read full Shipping Policy
We accept returns within 14 days of delivery. Items must be unworn, unused, and returned in their original packaging with all tags attached. Returns that do not meet these conditions may not be eligible for a refund.

To request a return, please contact us before sending your item back. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Once your return is received and inspected, approved refunds will be issued to the original payment method. For any questions, visit us at

Matehet St 34 office 13, Karmiel, Israel

or contact our customer service team via site chat.

Read full Return and Refund Policy here.
Customers can purchase a digital gift card that allows the recipient to freely choose any pair of shoes from the store’s collection. It comes in various denominations and is delivered by email with a unique redeemable code for easy use at online checkout. The gift card is valid for 12 months, making it a flexible and convenient option when you’re unsure about size, style, or preference, so the recipient can select their ideal pair at their own pace. Gift card certificates can be purchased directly from Gift Card page.
Join our loyalty program and get rewarded every time you shop. Earn points on your purchases that can be redeemed for discounts on future orders, making each purchase more valuable. Designed for returning customers, the program also offers exclusive perks and ongoing benefits that enhance your shopping experience and keep you rewarded as you shop more.